First-time business owners have a lot of decisions to make — everything from market and branding to theme and décor. One decision that you need to make with great care is whether to invest in a point of sale system (POS system).
Making a POS system part of your business processes is a long-term commitment. The investment you make in the system includes the time you’ll spend training your employees to use it and ongoing maintenance and upgrades to keep the technology secure and up to date — as well as the cost of the system itself.
Choosing a POS system requires researching your options and finding a system that will support your type of businesses and your workflows and that will result in the highest return on investment (ROI). These three facts about POS systems can help you make an informed decision about which system is the best choice for your business.
- POS systems are more than cash registers.
Nearly all consumers would recognize a POS terminal at a store checkout or in a restaurant — but many may mistake it for an electronic cash register. The truth is, a POS system is a total solution that includes those customer-facing terminals as well as a software application and sometimes additional hardware used throughout the business. POS systems perform all of the functions of a cash register, but they also give owners and managers the tools they need to manage employees, track inventory, offer loyalty rewards and gift cards, and collect data for more effective marketing and personalized service.
It’s vital to choose a POS system with all of the features that your business needs — some POS applications are specifically designed for retail, service industries, or restaurants. If a system doesn’t include important functionality, research whether third-party integrations are available so your business won’t have to make any compromises on the customer experiences or operational efficiencies you want to create.
- POS systems help the back of the house run more efficiently.
The right POS system for your business can also save you time and labor costs. POS systems that integrate payment processing platforms and accounting will substantially reduce the time it takes to complete reporting and have funds transferred to your account.
POS systems can also serve as time clocks, eliminating the need to monitor employee attendance and keeping accurate records. Less time spent on employee management means more time to focus on your customers and ways to build revenues and profits.
- POS systems allow you to provide better customer experiences.
Your POS system can provide you with an efficient way to manage inventory so your customers can always find what they need. You can use it to keep track of items sold, alerting you to quantities of popular items that are running low. Accurate inventory data can also ensure you don’t over-order products and tie up capital in extra inventory.
POS systems can also make checkout and payment transactions fast and efficient for your customers, keeping lines moving even during your busiest times.
Trust the Experts
Deciding whether to use a POS system — and then choosing the right solution — require technical expertise and knowledge of which systems work best for businesses like yours. Fortunately, you can turn to a POS solution provider for one-to-one consultation.
The team at PlazSales, headquartered in Manchester, MO, is ready to discuss your new business and help you weigh your options. Call today to learn more.
To help pizzeria owners, pizza point of sale (pizza pos) is more than just a cash register or adding machine — it’s a hub where you can manage your entire business.
Pizza shops have long managed their business in the traditional, manual manner. Much like pizza itself, why stray too far from what has worked? This may mean using pen and paper to order ingredients, taking down orders over the phone. You may be using a non-integrated payment system to swipe credit cards. But that means workflows that take extra time through a shift and at the end of the day. Modern customers want the convenience of online ordering and payment. And like customers always have, they still expect prompt service and their food served warm and tasty as ever.
With Pizza POS, you can streamline your operations to reduce waste. It’s a win for everyone: The more efficiency you can build into your business, the more successful you will be at keeping your customers and employees happier.
Pizza POS Features
Point of sale systems for pizzerias are unique among those for other restaurants and businesses because pizzerias are a different kind of operation. Pizzas are almost endlessly customizable in a way that other restaurants are not expected to deal with. How big of a pie does a customer want? Which certain toppings only go on which certain halves? It’s easy for a mix-up or misunderstanding to occur when relaying these orders verbally and recording them manually. Better to have a system that is designed and optimized for these specific kinds of orders.
Pizza POS systems need to give your business these capabilities:
- Modify options for size and toppings on pizzas. When the menu changes, the system can easily adapt as well.
- Inventory management that lets you know exactly what you have, how much you use, so you never run out of ingredients while reducing food waste.
- Online ordering to suit busy customers’ schedules and for added convenience.
- Delivery management to provide your delivery drivers with directions and constant traffic updates to get them where they need to be on time. You can also let your customers know when their delivery is dispatched so they aren’t left guessing.
- Loyalty program features to keep your customers coming back by rewarding them for doing so. The right pizza POS system will allow you to digitally manage your customer accounts and rewards with ease.
- Customer relationship management (CRM) that allows you to optimize your sales and marketing campaigns, forecast future sales, and automate simple digital features to leave your staff more time for complex tasks.
- Integrated payments — no longer take that extra time at the end of the day to do your payment reports.
- Offline mode for business continuity, even if your network connection is interrupted
- Reporting that provides you with visibility into what your customers are ordering, their preferred methods of payment, the times the rush comes in, and track labor hours and employee performance.
Just What You Ordered
In this day and age, pizzerias face steep competition and small profit margins. To keep operating while making a profit, you need the ability to operate efficiently and build a base of loyal customers. When it comes to optimizing your business, in all specifics unique to pizzerias, pizza POS can help.
To learn more about point of sale systems that help pizzerias run efficiently and profitably, contact PlazSales.